Locations & Staff

The Brainerd Lakes Chamber is a regional business organization with four offices to serve members and the public.

Brainerd Lakes Chamber – Administrative Office
Located in the Tyrol Hills Shopping Center
224 West Washington St., Brainerd, MN 56401
Phone: (218) 829-2838 or (800) 450-2838
Fax: (218) 829-8199

Labor Day – Memorial Day:

Monday-Friday: 8 a.m. to 4:30 p.m.

Memorial Day – Labor Day:

Monday-Thursday: 8 a.m. to 4:30 p.m. | Friday: 8 a.m. to 12:00 p.m.
(Note: Limited visitor information is available at this location.)

Matt Kilian, President
Brainerd office
mkilian@explorebrainerdlakes.com  |  LinkedIn
With strategic oversight by the Chamber’s Board of Directors, Matt leads a dynamic Chamber team that works to maximize the value of membership and create a climate for economic success in the Brainerd Lakes Area. He is the resource staff member for regional business councils, government policy and positive dialogue.


Colleen Dols, Executive Assistant & Office Coordinator
(218) 822-7107, Brainerd office
As the Executive Assistant, Colleen is the primary contact for Matt Kilian. She also facilitates all room rentals and administrative office scheduling. Colleen is the friendly face that will warmly greet you when you enter our office at 224 West Washington Street.

Paula Davis, Finance & Human Resources Coordinator
(218) 822-7127, Brainerd office
Paula coordinates all financial and HR services, including accounts receivable/payable, Chamber Bucks, member mailing lists and member database updates.

Mary Gottsch, Director of Bridges Workplace Connection
(218) 822-7117, Brainerd office
mgottsch@explorebrainerdlakes.com  |  LinkedIn
Mary directs the Bridges Workplace Connection, Bridges Leadership Council, Career Exploration Day, business speakers in the classroom, student job shadows, Job Fair, teachers in the workplace, student tours of businesses and the Manufacturing Alliance.

Sue Galligan, Events & Connections Manager
(218) 822-7119, Brainerd office
Sue coordinates the overall Chamber events and programs, including the Annual Dinner Business Holiday Extravaganza, Everything Expo, Golf Tournament and the Sporting Clays Summer Fling. She also handles all networking events such as Business After Hours and Business NOW and is support for Chamber communications and social media.

Donna Ehnert, Marketing & Communications Coordinator
(218) 822-7108, Brainerd office
Donna’s primary responsibility is to create and support strategic, multi-channel communications initiatives designed to build and strengthen our organization’s role and reputation as a leader and authoritative voice within the business community.

Brian Lehman, Membership Sales Consultant
(218) 822-7121, Brainerd office



Brainerd Lakes Chamber – Welcome Center

Located on Highway 371 South of Brainerd and Baxter
7393 State Highway 371, Brainerd, MN 56401
Phone: (218) 829-2838 or (800) 450-2838
Fax: (218) 822-7116

Labor Day – Memorial Day

Monday – Friday: 9:00 am – 5:00 pm

Saturday & Sunday: CLOSED

Memorial Day – Labor Day

Monday – Wednesday: 9:00 am – 5:00 pm

Thursday & Friday: 9:00 am – 6:00 pm

Saturday: 9:00 am – 4:00 pm

Sunday: CLOSED

Nicole Converse, Welcome Center Coordinator
(218) 822-7112, Welcome Center


Part-Time Staff

Dave Hanson, Visitor Services
(218) 829-2838, Welcome Center




Brainerd Lakes Chamber – Crosslake

Located at County Road 3 and Route 66
P.O. Box 315, Crosslake, MN 56442
Phone: (218) 692-4027
Fax: (218) 692-1828

Office Hours*:
Monday, Tuesday, Thursday, Friday: 9 a.m. to 4:30 p.m. year-round.
Open 10 a.m. to 4 p.m. Wednesdays and 10 a.m. to 2 p.m. Saturdays Memorial Day to Labor Day.
*Due to coordination of Chamber programs, staff may be out of the office for periods of time.

Cindy Myogeto, Crosslake Area Director
cmyogeto@explorebrainerdlakes.com  |  LinkedIn
Cindy directs the Crosslake programs, services, and events, including WinterFest, St. Patrick’s Day Parade & Celebration, and Crosslake Days; works with the Crosslake Advisory Committee, Crosslake staff, and volunteers; is a resource for Crosslake area information; and writes the Crosslake e-newsletter.

Bill Monroe, Community Coordinator
(218) 822-7121, Crosslake office


Brainerd Lakes Chamber – Pequot Lakes*

Along the Paul Bunyan Trail, downtown Pequot Lakes
P.O. Box 208, Pequot Lakes, MN 56472
Phone: (218) 568-8911 or (800) 950-0291
Fax: (218) 568-8910
Memorial Day – Labor Day::
Monday-Friday: 9 a.m. to 4 p.m.
Saturday: 10 a.m. to 1 p.m.
Labor Day – Memorial Day:
Monday-Friday: 9 a.m. to 3 p.m.
*The information center lobby, with brochures and public restrooms, is open extended hours.

Chris Monroe, Pequot Lakes Area Director
(218) 568-8911, Pequot office

Chris coordinates the Chamber’s regional events and programs, including  Stars & Stripes Days, Bean Hole Days and Peddle Pequot. Chris works with all of the Chamber’s staff and volunteers; is a resource for the Pequot Lakes area information, and writes the Pequot Lakes e-newsletter.


Part-Time Staff

Kathi Harman, Visitor Services